This month only—Free AI Employee for 30 days

Larry answers calls and captures leads 24/7.

Request a demo today

This month only—Free AI Employee for 30 days

Larry answers calls and captures leads 24/7.

Request a demo today

This month only—Free AI Employee for 30 days

Larry answers calls and captures leads 24/7.

Request a demo today

Meet Larry

Features

Plans

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The AI communication platform built to work with you

Larry manages your entire customer experience in one platform. Now calls, texts, emails, and third party leads land in a centralized inbox, alongside customer profiles.

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All-in-one Inbox

Podium brings every conversation, message, customer profile, and call summary into a single system so Larry can manage all communications in one place.

Customer profile updates

Larry updates customer profiles with new information from jobs, messages, and calls for a complete customer history.

Call transcripts and summaries

AI transcribes every call and generates an easy-to-read summary so your team stays on the same page.

Customized to your playbooks

Larry selects the right playbook based on context from the customer's question and history, then drives to the outcomes you want. He mirrors how you would handle every interaction.

Escalations to the right human

Larry can detect when a customer needs to speak with a member of your staff, sending notifications or conversations to the right person at the right time.

Customized to Your Playbook

Customized to Your Playbook

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Phones and Voice AI

Replace your after-hours answering service with Voice AI that sounds like a human. Larry manages incoming calls, qualifies leads, answers questions, books jobs, and routes calls to the right people.

AI Generated Call Transcripts

AI Generated Call Transcripts

After-hours answering

Larry provides 24/7 call coverage, responding to common questions and managing all appointment bookings, reschedules, and cancellations.

Human tone

Larry proposes available appointment options in natural conversation. He never says ‘reply "C" to confirm,’ he always uses plain English (or whatever language your customer is speaking).

10x conversion

Larry answers every phone call and collects the right information, eliminating phone tag to increase your conversion rate by 10x vs. letting leads get routed to voicemail.

AI-generated call transcripts

Whether AI or a team member answers, Podium automatically records and transcribes every call, so you always have customer context and sentiment.

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Website chat, forms, popups, and landing pages

Keep your calendar full with Larry. He manages your website chat, follows up with leads from any channel, and maintains detailed notes on every customer profile.

Webchat manager

Capture traffic on your website and generate more jobs, even when you’re closed with webchat managed completely by Larry.

Lead collection tools

Larry responds to leads from your Podium Webchat, as wells as custom lead forms, popups, and landing pages, so you have more opportunities to convert site vistors.

Proactive outreach

Larry reaches out to your list of customers offering second-chance discounts, memberships, and maintenance visits to keep your calendar full.

AI-Generated Call Transcripts

Larry reaches out to your list of customers offering second-chance discounts, memberships, and maintenance visits to keep your calendar full.

Webchat Manager

Webchat Manager

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AI text messaging

Larry autonomously manages messages, replying instantly, answering questions, and driving leads to book an appointment while following your business’s brand, voice, and tone.

Instant Responses

Instant Responses

Customizable tone

Larry follows your business’s playbooks, leaning into whatever sales approach you prefer: whether it’s a hard sale or just answering inquiries, he senses the right tone for every context.

Instant responses

Larry improves conversion rates by responding to messages with the right answer within a minute.

Text-in lead management

Larry manages all lead and customer text conversations using natural language, answering questions, fielding inquiries, and driving leads to book an appointment.

Confirmations and reminders

Larry sends follow-up messages and prompts payments to secure bookings and reduce no-shows.

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Third-party and email leads

Podium centralizes every lead—from third-party sources to email—into one inbox. Larry responds instantly, updates contact records, and routes conversations to the right person, ensuring no prospect is missed.

Third-party lead management

Larry responds to all leads, even those that come in from a third-party. Prospects are routed to the same inbox and Larry reaches out proactively.

Email leads

Podium pulls email leads into the same inbox as texts, webchats, and calls—creating or updating contact records automatically. From there, Larry can reply instantly or route the message to the right team member.

Third-party Lead Management

Third-party Lead Management

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Automations

Larry manages the backend work that drains your time—appointment reminders, follow-ups, upsell conversations, and review requests.

Review Request

Review Request

Appointment reminders

Larry sends appointment reminders at the right time via text.

Review request

Larry reaches out to customers after every appointment to request a review so your business can rank higher on Google.

Proactive follow-up reminders

Larry automates follow-ups and reaches out to remind customers when it’s time for another appointment, suggesting appropriate services with available dates and times.

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