Meet Larry

Why Podium?

Features

Plans

Resources

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Your customer list is full of revenue. Larry goes and gets it.

Larry texts your maintenance customers, books the visit, and fills your calendar before slow season hits. No call lists. No manual outreach. Just booked jobs.

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Listen to a Voice AI call

Memberships and renewals

Your slow season is a solved problem

The AI Membership Coordinator works through your full membership list, checks your real calendar, and books seasonal visits automatically. Air Design booked 187 jobs and collected $24K — nobody on their team made a call.

Works through your membership list automatically

Reaches out to every customer and keeps going until the visit is booked. Nobody slips through.

Checks your real calendar

Doesn't hand the booking back to you. Checks real tech availability and puts the job on the dispatch board.

Sounds like your business

Every message goes out in your voice. Customers get a text that feels like it came from your team, not a software platform.

No manual calls, no list management

Your office doesn't touch a spreadsheet. The Membership Coordinator runs in the background while your team focuses on booked jobs.

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Bookings

Turn your customer list into booked jobs

Every customer who hasn't called in a year is a job waiting to happen. Larry reaches out with the right message at the right time and gets the conversation started before you'd even think to call.

Renewal and upsell outreach

Larry reaches out when agreements are up for renewal, visits are due, or there's an upsell opportunity based on equipment history.

Reactivation campaigns

Contacts customers who haven't booked in 12 months with a message that references their last service. Not a generic blast.

Second-chance follow-up

When a customer gets a quote but doesn't book, Larry follows up automatically.

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Hear an AI Employee handle real customer calls

Voice AI captures the issue and gets a same-day technician on the way with no transfers and no waiting.
Voice AI turns a cold emergency into an urgent same-day dispatch in under two minutes.
Voice AI handles a gas leak call with calm, collects the details, and routes it to dispatch without missing a beat.
Voice AI books a same-day urgent AC repair with no hold music and no hassle.

Hear an AI Employee handle real customer calls

Voice AI captures the issue and gets a same-day technician on the way with no transfers and no waiting.
Voice AI turns a cold emergency into an urgent same-day dispatch in under two minutes.
Voice AI captures the issue and gets a same-day technician on the way with no transfers and no waiting.
Voice AI books a same-day urgent AC repair with no hold music and no hassle.

Hear an AI Employee handle real customer calls

Voice AI captures the issue and gets a same-day technician on the way with no transfers and no waiting.
Voice AI turns a cold emergency into an urgent same-day dispatch in under two minutes.
Voice AI handles a gas leak call with calm, collects the details, and routes it to dispatch without missing a beat.
Voice AI books a same-day urgent AC repair with no hold music and no hassle.

Proactive outreach

Fill the calendar between jobs

When things slow down, Larry doesn't wait. He reaches out to the right customers with the right offer before the gap becomes a problem.

Text campaigns that book jobs

Seasonal promotions, maintenance reminders, equipment upgrade offers — Larry sends them and handles every response himself.

Conversational, not scripted

Customers text back and have a real conversation. Larry answers questions, handles objections, and drives toward a booking.

Every response handled

Campaign goes to 500 customers, 60 respond — Larry handles all 60. Jobs that are ready get booked. The rest get followed up automatically.

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Reviews

More Google reviews, without asking manually

Google reviews are how customers decide which HVAC company to call. Arctic Air saw a 40% increase in reviews after turning on automated review requests. The jobs were already there — Larry just made sure the reviews followed.

Automatic review requests

After every completed job, Larry sends a review request by text. No one has to remember to ask.

AI review responses

Larry responds to new Google and Facebook reviews automatically. Consistent responses improve your ranking and show customers someone's paying attention.

Single inbox for all reviews

Every review from every platform in one place. No separate logins.

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Frequently Asked Questions

What is the AI Membership Coordinator?

It's a dedicated AI agent that contacts your maintenance agreement customers by text, checks your real calendar for available slots, and books their seasonal visit automatically. It runs through your full membership list without anyone on your team making calls or managing a spreadsheet. It's a paid add-on that requires the Podium FSM — because without access to your real dispatch board, it can't actually book the job.