Seth Godin live Oct 8

Get found and stand out in the age of AI

Seth Godin live Oct 8

Get found and stand out in the age of AI

Seth Godin live Oct 8

Get found and stand out in the age of AI

Plumbing business software built to book more jobs

When a pipe bursts or a water heater fails, a fast response can win the job. Your AI employee, Larry, books the visit while Podium’s plumbing management software connects dispatch, estimates, follow-up, and payments.

Plumbing business software built to book more jobs

When a pipe bursts or a water heater fails, a fast response can win the job. Your AI employee, Larry, books the visit while Podium’s plumbing management software connects dispatch, estimates, follow-up, and payments.

All-in-one plumbing platform

See how a plumbing job moves through Podium

1

Answer

Answer the call

A homeowner calls after hours about water coming through the ceiling. Larry captures the address and what’s happening, then follows your shop’s rules for booking or escalating an urgent call. Your team gets the details without asking the customer to start over.

1

Answer

Answer the call

A homeowner calls after hours about water coming through the ceiling. Larry captures the address and what’s happening, then follows your shop’s rules for booking or escalating an urgent call. Your team gets the details without asking the customer to start over.

2

Dispatch

Adjust the schedule and send a tech

Your dispatcher can see every tech, job, and open slot when an emergency changes the day. The booking details and customer history stay with the job, so the tech knows what was reported before arriving.

2

Dispatch

Adjust the schedule and send a tech

Your dispatcher can see every tech, job, and open slot when an emergency changes the day. The booking details and customer history stay with the job, so the tech knows what was reported before arriving.

3

Get paid

Send the estimate and collect payment

From the field, your tech can build an estimate and get customer approval. Once the work is done, they can send the invoice and offer a way to pay on site or by text. The estimate, invoice, and payment stay connected to the job.

3

Get paid

Send the estimate and collect payment

From the field, your tech can build an estimate and get customer approval. Once the work is done, they can send the invoice and offer a way to pay on site or by text. The estimate, invoice, and payment stay connected to the job.

4

Follow up

Follow up on work left open

A customer may approve the immediate repair and hold off on replacing the water heater. Podium finds the open estimate and starts the follow-up. After a completed job, your team can request a review and stay in touch when another service visit makes sense.

4

Follow up

Follow up on work left open

A customer may approve the immediate repair and hold off on replacing the water heater. Podium finds the open estimate and starts the follow-up. After a completed job, your team can request a review and stay in touch when another service visit makes sense.

Customer story

See how plumbing businesses use Podium

See how plumbing teams like Spicewood Plumbing and Luxe Plumbing use Podium to bring calls and field work together, stay responsive, and get paid faster.

Customer story

See how plumbing businesses use Podium

See how plumbing teams like Spicewood Plumbing and Luxe Plumbing use Podium to bring calls and field work together, stay responsive, and get paid faster.

Customer story

See how plumbing businesses use Podium

See how plumbing teams like Spicewood Plumbing and Luxe Plumbing use Podium to bring calls and field work together, stay responsive, and get paid faster.

Field service management

Field service management for plumbing work

Keep urgent jobs organized, keep estimates moving, and give every tech the customer history before they arrive.

Run your entire plumbing operation on Podium

Keep urgent jobs organized

When a leak or sewer backup changes the plan, your dispatcher can review the board and adjust assignments. The customer’s description of the problem stays with the job, so the tech arrives with the details.

Keep estimates from going quiet

Your tech can send an estimate from the field and see whether the customer has approved it. Podium identifies open estimates that need attention and starts the follow-up on work your shop has already quoted.

Give techs the customer history

Podium’s built-in CRM keeps past conversations, service visits, equipment details, and job notes connected to the customer and property. Your office can see what was discussed, while techs can review earlier work from their phones before the next visit.

Communications and marketing

More ways to run and grow your plumbing business

Podium brings customer communications and marketing into the same platform as your field service operations.

Communications

Keep calls, texts, and web inquiries in one inbox. Larry answers when your office is closed or your team is tied up, then gives your staff the conversation details when they step in.

Marketing

Request reviews after completed jobs, follow up on open estimates, and reconnect with past customers when relevant service is due.

By the numbers

The results plumbing teams see with Podium

More leads handled, more jobs booked through AI, and revenue tied directly to it.

123%
more leads handled daily
Spicewood Plumbing
123%
more leads handled daily
Spicewood Plumbing
~1 in 4
jobs booked through AI
Spicewood Plumbing
~1 in 4
jobs booked through AI
Spicewood Plumbing
25%
of collected revenue attributed to AI-booked jobs
Spicewood Plumbing
25%
of collected revenue attributed to AI-booked jobs
Spicewood Plumbing

Why Podium

Why plumbing businesses move their work to Podium

A customer’s first call, the dispatch board, and the service history often live in different places. Podium brings calls and field service into the same system.

Podium
Typical plumbing stack

Larry responds using the schedule your dispatcher sees

Larry responds using the schedule your dispatcher sees

Answering service books without seeing the real calendar

Answering service books without seeing the real calendar

Customer history travels with the job to the tech

Customer history travels with the job to the tech

Office pieces together details before helping the tech

Office pieces together details before helping the tech

Estimates and invoices sent from the field

Estimates and invoices sent from the field

Paperwork waits until the tech is back in the office

Paperwork waits until the tech is back in the office

Open estimates get automatic follow-up

Open estimates get automatic follow-up

Quoted work goes quiet without manual chasing

Quoted work goes quiet without manual chasing

Office sees what happened without waiting for a call back

Office sees what happened without waiting for a call back

Calls, dispatch board, and service history in separate tools

Calls, dispatch board, and service history in separate tools

See what Podium can do for your plumbing business

Show us how your shop handles urgent calls, the dispatch board, and estimates that still need a response. We’ll walk through how Podium would work with your team.

See what Podium can do for your plumbing business

Show us how your shop handles urgent calls, the dispatch board, and estimates that still need a response. We’ll walk through how Podium would work with your team.

See what Podium can do for your plumbing business

Show us how your shop handles urgent calls, the dispatch board, and estimates that still need a response. We’ll walk through how Podium would work with your team.

Frequently asked questions

What is plumbing business software?

Plumbing business software helps a shop manage calls, scheduling, dispatch, customer records, estimates, invoices, and payments. Podium connects that work so the office and field team use the same job information.

Can Podium replace our current plumbing field service software?

Yes. Podium FSM replaces scheduling and dispatch software while managing job details, estimates, invoices, and payments. Calls, messages, and customer records stay connected to that work.

Does Podium include a CRM for plumbers?

Yes. Podium’s CRM capabilities are built into its field service software. Your team can see past conversations, service history, property details, and job notes in the customer record.

Can Larry answer plumbing calls after hours?

Yes. Larry can answer when your office is closed, capture the issue and address, and follow your rules for booking or escalation. Your team decides which urgent situations need a person right away.

Can plumbers send estimates and invoices from the field?

Yes. Techs can create estimates, get customer approval, and send invoices through Podium. Those details remain connected to the job and customer record.

Can Podium follow up on unsigned plumbing estimates?

Yes. Podium identifies open estimates that need attention and starts the follow-up, so your office can see what has been quoted and what still needs a response.