


The entire AI Operating System, piece by piece.
Watch our 20-minute virtual series on demand, built for home service owners heading into shoulder season.
AI OPERATING SYSTEM
5 Tools or 1 AI Operating System? You Pick.
If you're running your HVAC business on a stack of disconnected tools — scheduling here, invoicing there, a spreadsheet for memberships — you already know what it's costing you. Missed calls. Leads that slipped through. During busy season, it all stacks up with different customer details in five places.
This session is for the owner who's done patching things together.
Presenters
McKay Rasmussen
Sales Manager
Home Services
Jack Orman
Vertical Marketing
Home Services
AI MEMBERSHIP COORDINATOR
Turn Your Membership Program into a Growth Engine
Every maintenance agreement in your system is a renewal waiting to happen. AI Membership Coordinator handles the outreach, books the appointment, and follows up on unpaid invoices. Contractors running it are seeing 40% booking rates on renewal outreach.
This session is for the owner whose membership list hasn't been touched in months.
Presenters
Lauren Jacobs
Product Manager
Nicolina Brown
Senior Product Marketing Manager
Jack Orman
Vertical Marketing
Home Services
Onboarding
Fast Start: How Contractors Get Up and Running with Podium
Switching software is the part nobody talks about. This session is for contractors who want to know exactly what happens after they say yes — and why it's faster than you think.
This session is for the owner who's been burned by a six-month implementation before.
Presenters
Lauren Black
Senior Onboarding Manager
Carly Warenski
Customer Success Manager
OPERATOR
Chase down every unpaid invoice, opportunity, & more—with Operator.
Unpaid invoices. Estimates that went cold. Opportunities nobody followed up on — this is what Operator finds in businesses like yours every week. Meet the AI business manager working behind the scenes while you run the business: in this session, a Podium CSM walks through what Operator sees, what it acts on, and how contractors are using it to stop chasing problems by hand.
This session is for the owner who knows something's slipping through the cracks — they just don't have the time to go find it.
Presenters
Beth Esplin
Customer Success Manager
Jack Orman
Vertical Marketing
Home Services
Payments & Mobile App
Built for the Field, Not Just the Office
Your tech app shouldn't be the reason a job takes longer. This session shows what Podium looks like from the truck — schedule, job notes, tap-to-pay and text-to-pay, all in one app your crew will actually use.
This session is for the owner whose techs are still calling the office for information that should already be on their phone.
Presenters
Kory Sumsion
Senior Manager, Engineering
Jack Orman
Vertical Marketing
Home Services