Owner’s Toolbox: Session 2

Closing the Cash Flow Gap

Closing the Cash Flow Gap

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Summary

Every home services business is carrying two piles of money it hasn’t collected. Open invoices nobody has followed up on, and estimates that went out and just went quiet.

The work is already done. The cash is just stuck.

In 20 minutes we’ll cover:

  • Where cash actually gets stuck between the completed job and the deposited payment

  • Getting paid on-site with text-to-pay and tap-to-pay before the tech leaves the driveway

  • How Podium’s AI Operator follows up on anything unpaid at day 3, 7, and 14 so you’re not the one chasing it

  • Unsold estimates: how automatic follow-up turns a quiet quote into a booked job. Air Design went from 5-10% estimate conversion to nearly 100% after moving off paper

  • Magnolia Plumbing collected $116K in outstanding invoices and now runs a 70% collection rate

Come see what’s sitting in your accounts receivable that shouldn’t be.

Presenters

Luke Salisbury, Payments, Podium